Customer Commitment

The Four Cornerstones of Our Customer Commitment

THE ‘CUSTOMER FIRST’ EXPERIENCE

Open communication.
Approachable, accountable and eager to help.
Collaborative culture.
Partnerships built on trust.
Motivated by customer success.

WORLD-CLASS SERVICE

24hr order acknowledgement.
95%+ on time delivery.
Excellent product quality.
24hr response to concerns and 14-day resolution.

ENVIRONMENTAL AND SOCIAL RESPONSIBILITY

Decreasing carbon footprint and waste.
Safe products and safe operations.
Dedicated, knowledgeable and committed team members.
Supportive, diverse, and inclusive workplace.
Actively engaging and supporting the local and global community.

PRODUCT LEADERSHIP

The very best lightweight, durable products.
Diverse product portfolio.
Proven product performance.
Customer focused rapid innovation.
Backed by deep technical expertise.

Customer Feedback

“For us cylinders are essential for our products. I recommend Luxfer, as we are happy with the quality of their products.”

“We have a very good relationship with sales team and good quality of cylinders.”

“As a partner for Luxfer, we believe investing in Luxfer Gas Cylinders ensures the best quality and long-term outstanding performance.”

“Our experience was great. A big thank you to the Luxfer team for delivering our cylinders in a timely manner.”

“Luxfer Gas Cylinders provides excellent customer service and always strives to help us meet our needs.”

“Excellent customer service and provides cylinders on-time!”

“Excellent, quick, efficient, professional.”

CUSTOMER FIRST
INTEGRITY
ACCOUNTABILITY
INNOVATION
PERSONAL DEVELOPMENT
TEAMWORK

Get in Touch

Please fill out the form below to connect with our customer service and sales team.