CUSTOMER COMMITMENT

THE ‘CUSTOMER FIRST’ EXPERIENCE

• Open communication.
• Approachable, accountable and eager to help.
• Collaborative culture.
• Partnerships built on trust.
• Motivated by customer success.

WORLD-CLASS SERVICE

• 24hr order acknowledgement.
• 95%+ on time delivery.
• Excellent product quality.
• 24hr response to concerns and 14-day resolution.

ENVIRONMENTAL AND SOCIAL RESPONSIBILITY

• Decreasing carbon footprint and waste.
• Safe products and safe operations.
• Dedicated, knowledgeable and committed team members.
• Supportive, diverse, and inclusive workplace.
• Actively engaging and supporting the local and global community.

PRODUCT LEADERSHIP

• The very best lightweight, durable products.
• Diverse product portfolio.
• Proven product performance.
• Customer focused rapid innovation.
• Backed by deep technical expertise.